Last updated: 20 October 2026
What are cookies?
Cookies are small text files placed on your device when you visit a website. Similar technologies, such as local storage, work in the same way. They help a website work properly and can tell its owner how the site is used.
How we use cookies
We only use cookies that are needed for our website and shop to work, unless you choose to allow others. When you first visit our website, a banner asks for your consent. Analytics and embedded videos only run if you accept them.
You can change or withdraw your consent at any time using the cookie icon at the bottom of any page.
Cookies we use
Necessary
These are needed for the website and shop to work and can’t be switched off.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| wt_consent | Chimo Holdings | Remembers your cookie choices | 1 year |
| wp_consent_* | WordPress | Shares your cookie choices with other parts of the website | 1 year |
| __cf_bm | Cloudflare | Protects the website from bots and malicious traffic | 30 minutes |
| cf_clearance | Cloudflare | Confirms you have passed a security check | 1 year |
| woocommerce_cart_hash, woocommerce_items_in_cart | WooCommerce | Remembers the products in your basket | Session |
| wp_woocommerce_session_* | WooCommerce | Keeps your basket linked to you during your visit | 2 days |
Analytics
These help us understand how visitors use our website so we can improve it. They are only set if you accept analytics cookies.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes visitors to measure how the website is used | 13 months |
| _ga_QMW8BKJZN4 | Google Analytics | Keeps track of your session | 13 months |
| _clck | Microsoft Clarity | Identifies you as the same visitor across sessions | 1 year |
| _clsk | Microsoft Clarity | Links page views within a single visit | 1 day |
| MUID, MR, SRM_B, ANONCHK, SM | Microsoft | Used by Microsoft Clarity to recognise browsers and measure visits | Session to 13 months |
| sbjs_* | WooCommerce | Records how you arrived at our website, so we know which channels lead to orders | Session to 6 months |
Embedded videos
These are set by YouTube when you play a video embedded on our website. Videos are only shown if you accept the relevant cookies.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| VISITOR_INFO1_LIVE, YSC | YouTube | Remembers your video player settings and tracks views of embedded videos | Session to 6 months |
| yt-remote-*, ytidb::* | YouTube | Stores video player preferences | Session to persistent |
Other services on our website
- Trustpilot displays our customer reviews. It may set its own cookies; see Trustpilot’s cookie policy.
- what3words helps you give a precise delivery location at checkout.
Managing cookies in your browser
You can also block or delete cookies in your browser settings. Blocking necessary cookies may stop the basket and checkout working. Find out how in your browser’s help pages:
More information
For more about how we handle your personal data, see our Privacy Policy. If you have any questions, contact us at operations@chimoholdings.com.
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