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FAQ

Getting a Quotation

This trade website uses a quotation system, which operates similarly to a basket system on an e-commerce website. Add the products & quantities that are of interest to the quote basket – complete your contact details and send. We will then respond with a trade quotation based on the items on your quote.

Bespoke Products

Whilst we show a comprehensive range of our products on this website, we are constantly adding products either as a result of ideas or customer requests. So if you don’t see what you are looking for or would like us to consider making a bespoke product for you then please contact us at enquiries@chimoholdings.com

Delivery/Stock

As all products are made to order, we carry limited finished stock, only “parts” stock to enable us to manufacture finished products – so please bear this mind when anticipating delivery times.

Own Hallmarks

Whilst we have a close working relationship with Sheffield Assay Office, we are quite willing to have sterling silver items hallmarked at other Assay Office and with other registered manufacturers hallmarks, where written permission has been given. Minimum quantities or charges will apply.
Seconds – it is not our policy to manufacture or sell substandard products often called “seconds” to the trade.

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